Contact Us

Have questions about listo? We're here to help you maintain 5-star standards across all your properties.

Get in Touch

Whether you're a host looking to streamline operations or a property manager wanting to deliver consistent quality, we're here to help.

Email Support

Support: support@checklis.to

Response Time

Within 24 Hours

Frequently Asked Questions

Quick Answers to Common Questions About listo

How Quickly Can I Get Started?

You can set up your first property in under 5 minutes. Our onboarding process is designed to get you creating checklists and managing your team immediately.

Do You Offer Training for My Team?

Yes! We provide comprehensive training materials, video tutorials, and live onboarding sessions to ensure your team gets the most out of listo.

Does listo work with Airbnb, Vrbo, or Booking.com?

listo is designed specifically for hosts on these platforms as a complementary tool for property operations. While listo doesn't currently integrate directly with these platforms' calendars or booking systems, it works perfectly alongside them to help you maintain 5-star standards.

You'll use your existing booking platform for reservations and listo for operations - creating checklists, managing your team, tracking issues, and ensuring quality. Many hosts find this separation helpful as it keeps operations focused and simple.

Will My Cleaners Actually Use It? How Hard Is It to Learn?

Yes! listo is designed to be simpler than texting. Your team follows a step-by-step checklist with photos showing exactly what "clean" looks like. Most cleaners complete their first turnover the same day they start.

Time Impact: Adds 5-8 minutes per turnover for photo documentation. Works on any smartphone (iPhone, Android, any age or manufacturer) - they use their own device.

Why Cleaners Prefer It: They know exactly what you want, no confused texts, and photos protect them if guests complain.

Does listo work offline or with poor WiFi?

listo requires an internet connection (WiFi or cellular data) to work - the same connection used for texting or checking email. Photos and inspection results sync instantly when connected.

Most vacation rentals have sufficient WiFi for cleaners. If a property has connectivity issues, team members can use their phone's cellular data just like they would for any other mobile app.

Will I Get Notified When Inspections Are Complete?

Yes! You'll receive instant notifications via push notification and email as soon as your team completes an inspection. Review the results in minutes, not hours - perfect for coordinating turnovers and catching issues before guests arrive.

What languages does listo support?

listo is currently available in English. Spanish, French, and additional languages are in development. We prioritize languages based on customer demand, so let us know what languages your team needs.

What If I Need Custom Features?

We're always building new features based on customer feedback. Contact us to discuss your specific needs and timeline for custom functionality.

Is There a Free Trial?

Yes! We offer a 30-day free trial with full access to all features. No credit card required to get started.

How Secure Is My Data?

Very secure. We use enterprise-grade encryption, align with SOC 2 security standards, and follow strict data privacy regulations including GDPR.